At Schmidtify, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly, transparently, and in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

1. Personal Information We Collect

When you visit our website, place an order, book a workshop, or contact us, we may collect personal information such as:

• Your name
• Email address
• Telephone number
• Delivery or collection address
• Billing information
• Your child's name (if requested for personalisation)
• Order preferences and workshop selections
• Any information you voluntarily provide when contacting us

We only collect information that is necessary to provide our products and services.

2. How We Use Your Information

Your information is used to:

• Process and fulfil your order
• Personalise your Schultüte
• Arrange collection or delivery
• Confirm workshop bookings
• Respond to enquiries
• Provide customer support
• Send important updates regarding your order
• Improve our website and customer experience
• Comply with our legal obligations

We will never sell your personal information to third parties.

3. Sharing Your Information

Your information will only be shared when necessary to provide our services.

This may include:

• Courier or delivery companies
• Payment providers such as PayPal or your chosen payment gateway
• Website hosting or e-commerce service providers
• Government authorities where required by law

All service providers are expected to handle your information responsibly and securely.

4. Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us to:

• Remember your preferences
• Improve website performance
• Analyse website traffic
• Provide a smoother shopping experience

Most web browsers allow you to disable cookies if you prefer. Please note that certain features of the website may not function correctly if cookies are disabled.

5. Keeping Your Information Safe

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.

While we strive to keep your information secure, no online system can ever be completely secure. We therefore cannot guarantee absolute security.

6. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Request that your personal information be deleted where legally permissible
• Withdraw your consent where processing is based on consent
• Object to the processing of your information in certain circumstances

If you would like to exercise any of these rights, simply get in touch.

7. Children's Information

Some of our products are personalised with a child's name or design preferences.

We only collect this information for the purpose of creating your customised Schultüte and do not use it for marketing purposes.

8. Third-Party Websites

Our website may contain links to external websites, including payment providers or social media platforms.

We are not responsible for the privacy practices of those websites and encourage you to review their own privacy policies.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

The latest version will always be published on this website.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, I'd be happy to assist.

Schmidtify

📧 Email: ani.schmidt@gmx.de

📞 Phone / WhatsApp: +27 82 494 7569